The problem
Most digital transformation programs fall short. The reason is almost never the technology.
BCG’s research found that roughly 70% of digital transformations miss their objectives. In the public and development sectors, the pattern is familiar: the system was delivered but never adopted. The platform was deployed but not used. The investment was made, the project declared complete, and nothing changed on the ground.
The cause is rarely the cloud provider or the framework. It is a design phase that was rushed, compressed, or skipped — development that began before requirements were validated, and programs with no independent oversight to catch the drift before it became failure.
Source: BCG, Flipping the Odds of Digital Transformation Success, 2020.
A well-designed system reduces implementation risk more than any technology choice.
That conviction is the foundation of everything ISEET does. It is why we treat design as a formal, standalone, vendor-neutral phase — and why, where we supervise, we do not bid.
What we are
An advisory firm, independent by structure.
ISEET is an independent digital transformation advisory and consulting firm working across health, development, and public sector programs. We are not a reseller, not tied to any platform, and not incentivized by what gets built — only by whether it works. We start from business needs, not technology: your priorities, pain points, and gaps come first, and the right solution is designed before any technology enters the conversation.
Our consulting runs from needs assessment and strategy through business analysis, architecture and design, and independent supervision — including helping you select the right vendor when the builder shouldn’t be us.
Where a client wants continuity, we carry the work through software engineering, interoperability, quality assurance, monitoring and evaluation, capacity building, and long-term support. We work before the engineering phase and after it, because the transformation journey — not the development milestone in the middle — is what you are actually buying. And where we are asked to supervise rather than build, we sit on the client’s side of the table.
Where ISEET serves as independent technical supervisor or quality assurance authority on a program, ISEET does not bid on the implementation of that program.
Commissionable on its own
The design phase is a deliverable. You can commission it on its own.
Most firms treat design as the opening act of their own build. We treat it as a formal, standalone, vendor-neutral deliverable: validated requirements, solution and data architecture, interactive prototypes, and a complete procurement package your team can take to tender — with any vendor, including one that is not ISEET.
For a ministry or country office, this changes the economics of transformation. A design phase is a small share of total program cost, and it is where the build’s risk is actually decided. You emerge procurement-ready, with a specification that protects the investment no matter who wins the contract.
01
Discover
Are we solving the right problem?
Needs assessment, readiness, gap analysis, risk. Often the entire first engagement.
02
Design
Are we designing the right solution?
Business and functional requirements, system specifications, architecture, prototypes — and a procurement package ready to tender to any vendor. Can be commissioned entirely on its own.
03
Develop
Are we building it correctly?
Agile delivery, continuously validated against the approved design, with full testing.
04
Deliver
Will it be used, and did it work?
Controlled rollout, training, knowledge transfer, and evaluation against the outcomes defined in Discover.
The ISEET 4D Framework — one governance model across every engagement. Understand before you design. Design before you build. Delivery extends beyond go-live.
Consulting services
Advisory first. Delivery when you want continuity.
Each service maps to a phase of the 4D Framework.
Most engagements begin with an assessment. Where a client wants continuity, we carry the work through delivery.
01
Advisory & Strategy
Needs assessments, roadmaps, and independent counsel. The front door — most engagements begin here.
Discover
02
Solution Design
Requirements, architecture, and a procurement package you can take to any vendor.
Design ★
Flagship · Immunify
A national system,
running on
government infrastructure.
Immunify (iSCMIS) is an integrated immunization supply chain management information system, supported by UNICEF and deployed by the Iraqi Ministry of Health. It gives a national program live visibility of vaccine stocks and cold chain status — from central store to district level — and it runs on Ministry of Health infrastructure. National ownership, not vendor-hosted software.
Iraq’s rollout began with a national pilot in Baghdad, with district-level staff trained and live inventory and cold chain data in production. Because the hard part of a national system is never only the tool — it is implementation, adoption, and change — ISEET supports the rollout in country: onsite field visits, working through administrative and technical challenges with the end users themselves, until it works.
Proof
Named countries, named ministries, real dates.
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Integrated Immunization Supply Chain Management Information System (ISCMIS) — Immunify
How ISEET designed, built, piloted and transferred Iraq’s integrated immunization supply chain management information system — on Ministry of Health infrastructure, interoperable with DHIS2,…
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Civil Registration and Vital Statistics — Iraq
A national digital birth registration system for Iraq, linking every registered child to the immunization program — designed and led by ISEET and built…
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Data4Action — MENA Region
The official training, help, and community environment for UNICEF’s Data4Action mobile data collection tool — built so health professionals across the MENA region could…
How we engage
Where are you in your program?
Clients come to us at different moments. Each one is a different engagement — and we keep them distinct.
“I know I need a system. I don’t yet know what it should be.”
Advisory & Design Partner
We assess, design, and hand you a procurement-ready package — and help you select the right vendor to build it.
“I have a validated design. I need it built properly.”
Implementation Partner
We engineer, integrate, and deliver against your specification.
“I want continuity from design through delivery.”
Design–Build Partner
One team from validated design through rollout, with a single line of accountability.
“I have a vendor. I need someone on my side of the table.”
Independent Supervision & QA
We supervise the build, enforce the design, and assure quality. And we never bid on what we supervise.
Talk to us before the ToR is final.
The earlier the design review, the cheaper the fix. A needs assessment or readiness assessment is often the entire first engagement.